If you are not satisfied with the service provided by CapitalatWork Foyer Group SA, you can submit a complaint or a claim. We will give it due consideration.

You can send your complaint to our Complaints Department, 12 Rue Léon Laval – 3372 Leudelange – Luxembourg or by e-mail via complaints.lu@capitalatwork.com.

We will answer you as soon as possible.

If you do not agree with our answer or our point of view, you can contact the CSFF (Commission de Surveillance du Secteur Financier) via the website: www.cssf.lu.

You can download here our complaints handling procedure