If you are not satisfied with the service provided by CapitalatWork SA, you can submit a complaint or a claim. We will give it due consideration.

You can send your complaint to our Complaints Department, Avenue Edmond Van Nieuwenhuyse 30 – 1160 Auderghem – Belgium or by e-mail via complaints.be@capitalatwork.com.

We will answer you as soon as possible.

If you do not agree with our answer or our point of view, you can contact the Ombudsman for Financial Conflicts (Ombudsfin) North Gate II, Boulevard du Roi Albert II 8 bte 2, 1000 Brussels (website: www.ombudsfin.be and e-mail address: ombudsman@ombudsfin.be).