If you are not satisfied with the service provided by CapitalatWork Foyer Group, you can submit a complaint or a claim. We will give it due consideration.

You can directly contact your usual contact person at CapitalatWork Foyer Group or send your complaint to our Complaints Department, Avenue de la Couronne 153 – 1050 Brussels – Belgium or by e-mail via

We will answer you as soon as possible.

If you do not agree with our answer or our point of view, you can contact the Ombudsman for Financial Conflicts (Ombudsfin) North Gate II, Boulevard du Roi Albert II 8 bte 2, 1000 Brussels (website: and e-mail address: